Registered dietitians at HealthLink BC offer telephone, email and web-based services to help meet the food and nutrition information, education and counselling needs of B.C. residents and health professionals.

When can I contact a registered dietitian?

Wherever you live in British Columbia, we are just a phone call or click away and ready to help. Our registered dietitians are available Monday to Friday, from 9am to 5pm Pacific Time.

How do I contact a registered dietitian?

For information and advice on healthy eating or nutrition, you can call, email or search for information on our website.

• Call 8-1-1 (or 7-1-1 for the hearing impaired) and ask to speak to a registered dietitian. Translation services are available in over 160 languages.
• Click on Email a HealthLinkBC Dietitian to ask a short food or nutrition question.
• Visit the HealthLinkBC Healthy Eating and Physical Activity page for resources on healthy eating.

If you are unable to reach us by dialing 8-1-1 from your phone, please contact your telephone service provider to arrange access. If your provider is unable to support 8-1-1 dialing, you can reach us by dialing: 604-215-8110.

What services do registered dietitians at HealthLink BC provide by telephone?

We offer a variety of services by telephone to help individuals and families in British Columbia make healthy eating, food and nutrition choices. Our services are available for all age groups. A referral from your health care provider is not required.

Our dietitians are available to provide information, education and counselling support, whether you have a food and nutrition question or need help managing a health condition. They can help by answering a range of questions about foods, nutrients, supplements, food safety and food security. They can also provide individualized nutrition care plans to help with health conditions such as diabetes, heart disease, kidney disease, cancer, gastrointestinal conditions and food allergies.

Pediatric Nutrition Services

Pediatric Nutrition Services dietitians are available to support the nutritional well-being of infants, children and youth, including children with special health needs. They can help with concerns such as feeding problems, food allergy, failure to thrive, and vitamin and mineral supplementation.

The HealthLink BC Eating and Activity Program for Kids

This program offers telephone nutrition and physical activity counselling for children, youth and their families. Counselling sessions provide support for making behaviour changes that promote healthy growth, wellbeing and quality of life. Services are provided by a HealthLink BC dietitian and qualified exercise professional. To learn more about the program call 8-1-1 or visit HealthLink BC Eating and Activity Program for Kids.

Visit the following pages to learn more about our other service areas:

• Nursing Services
• Navigation Services
• Physical Activity Services
• Pharmacist Services

How do I get service in another language?

After dialing 8-1-1, you will be connected with an English-speaking health service navigator. To get service in another language, simply state the language you are looking for (example, say “Punjabi”), and an interpreter will join the call.

Translation services are available in over 160 languages.

Can you provide health information or advice by email?

If you have a short food or nutrition question, you can email your question by clicking on Email a HealthLinkBC Dietitian.

Can I use an internet calling service provider to call HealthLink BC?

Yes. However, you cannot access 8-1-1 by dialing 8-1-1 on web-enabled telephone services such as Skype or Google Talk. Instead, please dial 604 215-8110.

Last updated: February 2023